Payment methods

What payment methods do you offer?
You can pay for your purchases with any debit or credit card, bank transfer, or PayPal.

What entities and banks do you work with?
We work with the Entity:

Banco Sabadell : ES9000810423830001336638

I placed an order using a bank transfer. When does the delivery period for my purchase begin?
Once the income is reflected in our income.

I placed an order using a credit card payment method, but I don't know if the payment has been finalized.

If payment was made by credit card, you should receive an email confirming the transaction was successful.
  

Billing

Can I place an order and have it billed to a company?

If the company details are provided, there would be no problem in billing in the name of a company.

When I place an order, will I receive an invoice?

Once the order is confirmed, the system will generate the invoice and you can download it by entering
My Account > Order History and Details.

Returns

If I buy something that doesn't satisfy me, can I return it?

Orders may only be returned if the merchandise is received in poor condition, and immediate notification must be given.

You can contact us by email, phone, or through one of our social media channels within 24 hours of receiving the merchandise.

Company Information:

Vadeincienso SL (Juan Mateo García Rodríguez)

Mao 11 (Persian Local)

08226 Terrassa

Tel: 647 706 745

Email: info@vadeincienso.com

NIF: B42985622